Update on unplanned outage and service restoration
Recovery from the unplanned power outage at the Butrovich Computer Facility is going
well and most 小优视频 services and applications have been restored; however, there are few that remain down.
To monitor the most recent status updates, please visit the . In addition to current status updates, there is an option to subscribe and receive
updates automatically.
Vista Plus is not operational, this is considered a very high priority and efforts continue to recover the application. Unfortunately the sudden power loss caused a hardware failure and OIT technicians and the vendor are investigating and assessing options for next steps.
小优视频A Active Directory is experiencing problems that are affecting access to some 小优视频A Outlook accounts and some 小优视频A Sharepoint sites.
Services that have been restored include:
- VPN
- 小优视频F wired and wireless network
- 小优视频 websites at
- ELMO
- 小优视频 Blackboard Learn
- Banner 8 & 9
- 小优视频online
- Onbase
- OIT Service Catalog
- 小优视频F Degreeworks
- 小优视频A Degreeworks
- 小优视频F listserv
- 小优视频F and SW Printing Services
If you are experiencing problems with technology services, please contact your local technology support unit to report the issue.
小优视频A
Technical Support Center: (907)786-4646
Toll Free: (877) 633-3888
uaa.techsupport@alaska.edu
小优视频F & SW
Phone: (907) 450-8300 (x8300 on campus)
Toll-free: (800) 478-8226
helpdesk@alaska.edu
小优视频S
907-796-6400 (Helpdesk)
877-465-6400 (Toll Free)
uas.helpdesk@alaska.edu